Analysis & Needs
We review your current situation and requirements: subscription, coverage, and need for switchboard functions. We then compare relevant options based on how you work.
Why should you review your company's telephony?
Are you stuck with expensive subscriptions or a solution that doesn't match how you work? Advisera provides free and independent advice on telephony, subscriptions, and cloud exchanges.
We map out your needs and produce clear decision-making documentation with recommended solutions, pricing, and next steps, without disrupting your daily operations.
We know telephony and drive the change all the way
You will be assigned a personal advisor who will develop the right telephony solution for your company based on data, working methods, and future needs. By telephony solution, we mean subscriptions, coverage, and how calls are handled on a daily basis, often with a cloud switchboard.
How we can help you
1. Collects current agreements and current status
2. Analyzes usage, calling patterns, and needs
3. Compare options and negotiate with operators and platforms
4. Perform replacement with porting, installation, and training
Support even after delivery
You will receive ongoing support for adjustments and questions during the contract period. The solution can be scaled as your organization changes.
Our process
Proposal & offer
You will receive a customized proposal with a recommended solution and clear next steps. We explain what is included and what you can choose to add.
Ongoing support
You will always receive assistance, regardless of your question, from our own support team. We work closely with suppliers when necessary, so that you have a smooth point of contact.
Optimization & savings
We follow up when needs change so that you retain the right functions over time. The goal is lower costs and more flexibility in everyday life.
Cloud exchange - Why it's a good choice:
Fewer missed calls
Control how calls are received and forward them when no one can answer, for example to an external answering service.
Easy to change as you grow
Add and remove users and adjust features as your needs change.
Same gear regardless of location
Have the exchange functions on your mobile phone and work smoothly even in mobile operations.
Professional treatment
Use welcome messages, button selections, and call forwarding for a clear and secure customer experience.
The team can help each other
Respond as a team without the need for a dedicated operator, via mobile phone or a computer with a headset.
Better working environment
Use the reference during meetings and breaks so that the caller receives a clear message.
Personal advice that makes it easy to choose the right option
You will be assigned an advisor who will gather the necessary information and conduct a needs analysis. You will then receive a clear proposal that matches how you work, the functions you need, and the coverage required.
Independent comparison
We are an independent partner and can compare operators and platforms based on your needs, not on a single provider.
Support all the way
The advisor guides you from analysis to finished solution and remains available for support throughout the contract period.
A selection of our customers
Get in touch
Free advice on smarter solutions and lower costs!
For support issues, please contact us atsupport.advisera.se